Human Resources Development Fund
Annual Report 2019
Human Resources Development Fund (HRDF)
Achievements of HRDF’s programmes
and services in 2019
This is an overview of the most prominent accomplishments of HRDF in 2019, achieved through its principal programmes, services, and initiatives provided for job seekers, employers, and other beneficiaries under the Fund’s objectives.
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Employment support channels |
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7,237 beneficiaries of Taqat National Labour Gateway |
52,918 recruitments via HRDF’s branches |
43,706 were hired in the private sector through Rehabilitation and Employment Centres |
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Employment support programmes |
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3,380 beneficiaries of the Upskilling programme |
64,582 beneficiaries of the Full-time Subsidy Programme |
9,174 beneficiaries of Direct Employment Subsidy Programme |
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Training support programmes |
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784,706 have completed the training courses of the National e-learning platform (Doroob) |
12,453 beneficiaries of the On-The-Job Training Programme (Tamheer) |
34,758 beneficiaries of the College Of Excellence Training Subsidy Programme |
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Enablement and creativity programmes |
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1,755 beneficiaries of Working Women Childcare Programme (Qurrah) |
44,987 beneficiaries of the Transportation Of Working Women Programme (Wusool) |
157 beneficiaries of the HRDF Leadership Academy |
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Excellence in customer service |
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877,838 total phone calls remove answered by the Call Centre |
7,196,273 number of website views |
Average quality level of call centers are 91% |