Established the Sectorial Skills Council
Established the Transformation Council
“Hadaf Compass” service launched on HRDF’s website
Instituted the Strategy Refresher
Launched three new Mobile branches in 2018
Completed a review of all subsidy programmes
Recipient of the “Call Centre of the Year” award at the Middle East Call Centre Awards 2017
Awarded the “Gold Medal” for Best Contact Centre and Best use of Social Media in the Contact Centre at the Contact Centre World Awards 2017
Established the 100th HRDF branch in the Kingdom
Inauguration of Taqat.sa: The National Labour Gateway (Taqat)
Launch of the HRDF website and the Saudi HR website
Recipient of Gold, Silver, and Bronze awards for several areas of customer service at the Stevie Awards.
Recipient of the “Call Centre of the Year” award at the Middle East Call Centre Awards 2016
Establishment of the first mobile branch Granted the ISO Certificate
“Our youth is our future” project launched
Inaugural Forum of the Job and Career Specialities (CYM)
Recipient of the World Summit Award
Establishment of Job Placement Centres
Establishment of HRDF