Net income
SAR 2,709 Mn
2020 – SAR 1,966 Mn.
Increase of 38%
ROA
1.6%
2020 – 1.4%
ROE
10.8%
2020 – 8.4%
98.94%
Retail digital financial transactions
Customer engagement via digital channels:
60%
financial transactions
70%
non-financial transactions
Total assets
SAR 173,476 Mn.
2020 – SAR 156,877 Mn. Increase of 11%
2.9 million customers connected via digital platforms nearly
150 million
times
1.2 million
active Smart App users
1.4 million
active digital retail users
Staff strength
2,712
2020 – 2,461 Increase of 10%
94%
Saudization rate
Female staff
442
2020 – 309 Increase of 43%
16%
of new hires were women
Employee training hours
55,552
2020 – 5,336 Increase of 941%