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Human Resources Development Fund
Annual Report 2018

Engagement and impact

Achieving excellence in performance and efficiency of human, financial, and technical resources

Institutional excellence of HRDF’s technical environment

HRDF provides its programmes in employment, training, and entrepreneur support through electronic channels and interactive procedures to serve job seekers and customers.

HRDF uses the latest technology to deliver multiple services digitally to all stakeholders. The use of IT in HRDF’s operations ensures convenience, accessibility, accuracy, and wide-reach.

HRDF possesses several gateways and specialised platforms that deliver e-services, such as:

  • HRDF website
  • Taqat National Labour Gateway
  • Subsidy programmes systems
  • Saudi Human Resource Gateway
  • Doroob National e-learning platform
  • Qurrah Working women childcare programme
  • Wusool Transportation of working women programme
  • 9/10th platform for entrepreneur support
  • Subol Career education and development programme
  • Safi Summer training programme
  • National Labour Observatory Portal

Outlook

To offer a superior service through our electronic platforms, HRDF will:

  • Continue to invest in the latest technology and modernise platforms to keep abreast with digitalisation.
  • The use of social network and other digital methods of customer service to reach and serve customers.
  • Continue the automation of HRDF’s internal systems and processes to facilitate the Fund’s administration.